Commercial Insurance Customer Service Consultant - Iemas-6003
Code/Reference:
Iemas-6003
Applications accepted until:
2017-01-31
Number of Openings
1

Department:

Sales

Division:

Short-term Insurance

Branch:

Centurion

Region:

Contact Centre

Job Purpose:

Iemas€™s Employment Equity Plan and Targets will be considered as part of the selection process. As an Equal Opportunities employer, we actively encourage and welcome people from the designated groups, including people with disabilities, to apply.

Job Outputs:

Handle the renewal, claims and amendments process

Weekly and monthly reporting

Data capturing and related administration

Follow up process and quality assurance on new business

Attend to customer enquiries

Contact new clients and underwrite policies

Load new policies on the system

Client retention

Qualifications:

Grade 12

60 FAIS credits or a full qualification as per legislation

Regulatory exam is an advantage

Experience:

2 years' applicable commercial insurance experience

Knowledge and Skills:

Multilingual, including English

Communication and negotiation skills

Computer literate (MS office including Outlook)

Excellent telephone etiquette