To establish and maintain customer and business relationships and to sell and assist our members with home improvement and educational loans as well as value added products related to said loans.
This position will be situaed in the Contact Centre.
Process, negotiate and finalise applications
Provide factual and detailed motivation on applications for approval
Conclude applications in line with member needs
Efficient and effective customer service delivery
Comply with FSB requirements as per the FAIS Act
2 years' sales experience within a banking/financing environment
Contact Centre Experience will be an advantage
Knowledge and Skills:
Code 8 drivers license
Computer literacy (MS Office)
Multilingual including English
Communication and selling skills
Working knowledge of home-improvement or educational loans