Member Verification Consultant - CCSALESM02003
Code/Reference:
CCSALESM02003
Applications accepted until:
2017-11-17
Number of Openings
1

Department:

Sales

Division:

Financing

Branch:

Centurion

Region:

Contact Centre

Job Purpose:

Validate member information in support of financing applications to prevent the processing and finalization of fraudulent transactions.

Job Outputs:

  • Confirm and validate the personal information of new/existing members during loan and/or financing applications
  • Identify process/policy improvement opportunities to support the minimization of approved fraudulent transactions and make recommendations.
  • Contribute to the comparative tracking of fraudulent transactions (number, trends and type) against previous periods and industry trends
  • Develop and maintain good relations with respected employer groups and other external stakeholders

Qualifications:

  • Matric
  • Relevant post-school qualification in Banking/Finance will be an advantage

Experience:

  • 2 years€™ applicable experience in administration and/or quality assurance
  • 1 years€™ Contact Centre experience will be an advantage

Knowledge and Skills:

  • Working Knowledge of the financial services industry
  • Computer literacy (MS Office)