Collections Agent - Cent-2803
Code/Reference:
Cent-2803
Applications accepted until:
2018-07-20
Number of Openings
1

Division:

Financing

Department:

Credit and Legal Services

Branch:

Centurion

Region:

Northern Gauteng

Job Purpose:

Conduct pre-legal debt collection and administration activities such as payment arrangements, issuing section 129 and resolving member queries and financial demands in order to reduce arrears.

Job Outputs:

  • Follow-up and collection of bad debts
  • Arrears collections on Iemas loan products including vehicle financing, personal loans & Iemas cards
  • Prepare legal documentation and case files
  • Debtor€™s enquiries and journals
  • Establish and maintain relations with VIP members and employer groups
  • Member account maintenance

Qualifications:

  • Grade 12 with Accounting and/or Mathematics
  • Credit Management qualification or equivalent is an advantage

Experience:

  • 2-3 years€™ experience in credit control with sound knowledge of credit legislation
  • Prior debt collections in vehicle loans, personal loans and card arrears

Knowledge and Skills:

  • Multi-lingual including English
  • Excellent communication skills
  • Assertiveness and negotiation skills
  • Code 8 drivers€™ license
  • Computer literate (MS office & Excel)
  • Sound knowledge of the applicable debt collection and legal procedures