Commercial Insurance Customer Service Consultant - HOSALESC06002
Code/Reference:
HOSALESC06002
Applications accepted until:
2018-12-31
Number of Openings
1

Department:

Sales

Division:

Short-term Insurance

Branch:

Centurion

Region:

Head Office

Job Purpose:

To establish and maintain business relationships with identified key customers and render support services

Job Outputs:

  • Handle the renewal, claims and amendments process
  • Weekly and monthly reporting
  • Data capturing and related administration
  • Follow up process and quality assurance on new business
  • Attend to customer enquiries
  • Contact new clients and underwrite policies
  • Load new policies on the system
  • Client retention

Qualifications:

  • Grade 12
  • 60 FAIS credits or a full qualification as per legislation
  • Regulatory exam

Experience:

2 years applicable Short term Insurance Commercial Lines experience

Knowledge and Skills:

  • Multilingual, including English
  • Excellent communication and negotiation skills
  • Computer literate (MS office including Outlook)
  • Excellent telephone etiquette