Debt Review Administrative Assistant - CEN-DebtReviwAdmAss
Applications accepted until:
Number of Openings


Credit and Legal Services






Head Office

Job Purpose:

To deliver professional and efficient administrative support with regards to debt reviews, debt reflief, administration orders and sequestration administrative rescheduling and suspensions in accordance with National Credit Act.

Job Outputs:

€¢ Receive successful debt review notification (F17.1) Advice from debt counsellor
€¢ Generate a Certificate of Balance (COB) from the system for debt counsellors
€¢ Reschedule DCRS or Manual proposal accordingly
€¢ Stop salary deductions on receipt of F17.2 and Proposal.
€¢ Monitor payments if payment are received from PDA / Payroll in terms of the rescheduled proposal.
€¢ Termination (w.r.t rescheduled accounts and accounts in arrears more than 60 working days)
€¢ Verify that the account has changed to the original terms and interest.
€¢ Generate and send the termination letter (template letter) to the debt counsellor, member, National Credit Regulator (NCR).
€¢ Communicate payment demands arrangements and consequences for accounts excluded from debt review
€¢ Recommend instalments, interest and term adjustments as a form of debt rescheduling
€¢ Provide schedules, statements and other reports as requested by stakeholders.
€¢ Liaise with debt counsellors, Alternate Dispute Resolution, Administrators, Liquidators, NCR, PDA and other relevant external stakeholders to ensure a healthy working relationship
€¢ Monitor balances and arrears under your portfolio daily
€¢ Compile Daily, weekly and monthly reports on your portfolio for the Manager.
€¢ Monitor the administration process daily
€¢ Monitor the Sequestration process daily
€¢ Daily negotiations with your stakeholders.


€¢ Grade 12 (essential)
€¢ Computer Literacy 



1 €“ 2 years€™ experience in one of the following: Administration, Sequestrations and Debt Review or legal (essential)
€¢ Business administration management / compliance / legal / debt review / sequestrations / administration orders (not essential)

Knowledge and Skills:

€¢ Relevant legislation and regulatory bodies e.g. NCR and National Credit Act, Systems and process knowledge, Business Governance
€¢ Communication; Judgment and Decision making; Time Management; Service orientation, organizing skills, interpersonal skills, negotiation skills
€¢ Integrity, Dignity, Teamwork, Accountability and Ownership, Innovation and Professionalism