Department:Credit and Legal Services
To deliver professional and efficient administrative support with regards to debt reviews, debt reflief, administration orders and sequestration administrative rescheduling and suspensions in accordance with National Credit Act.
¢ Receive successful debt review notification (F17.1) Advice from debt counsellor
¢ Generate a Certificate of Balance (COB) from the system for debt counsellors
¢ Reschedule DCRS or Manual proposal accordingly
¢ Stop salary deductions on receipt of F17.2 and Proposal.
¢ Monitor payments if payment are received from PDA / Payroll in terms of the rescheduled proposal.
¢ Termination (w.r.t rescheduled accounts and accounts in arrears more than 60 working days)
¢ Verify that the account has changed to the original terms and interest.
¢ Generate and send the termination letter (template letter) to the debt counsellor, member, National Credit Regulator (NCR).
¢ Communicate payment demands arrangements and consequences for accounts excluded from debt review
¢ Recommend instalments, interest and term adjustments as a form of debt rescheduling
¢ Provide schedules, statements and other reports as requested by stakeholders.
¢ Liaise with debt counsellors, Alternate Dispute Resolution, Administrators, Liquidators, NCR, PDA and other relevant external stakeholders to ensure a healthy working relationship
¢ Monitor balances and arrears under your portfolio daily
¢ Compile Daily, weekly and monthly reports on your portfolio for the Manager.
¢ Monitor the administration process daily
¢ Monitor the Sequestration process daily
¢ Daily negotiations with your stakeholders.
¢ Grade 12 (essential)
¢ Computer Literacy
1 2 years experience in one of the following: Administration, Sequestrations and Debt Review or legal (essential)
¢ Business administration management / compliance / legal / debt review / sequestrations / administration orders (not essential)
Knowledge and Skills:
¢ Relevant legislation and regulatory bodies e.g. NCR and National Credit Act, Systems and process knowledge, Business Governance
¢ Communication; Judgment and Decision making; Time Management; Service orientation, organizing skills, interpersonal skills, negotiation skills
¢ Integrity, Dignity, Teamwork, Accountability and Ownership, Innovation and Professionalism