Short-term Insurance Underwriting Consultant - CCSALESS36013
Code/Reference:
CCSALESS36013
Applications accepted until:
2019-07-31
Number of Openings
1

Department:

Sales

Division:

Short-term Insurance

Branch:

Centurion

Region:

Head Office

Job Purpose:

To provide exceptional customer service to our members and ensure hig levels of customer satisfaction, retention and loyalty by handling all administrative functions on new and existing members profiles and by providing accurate advice regarding risk and cover.

Job Outputs:

  • Processing of policy renewals
  • Claim notification and registration
  • Pro-active policy underwriting
  • Establish and maintain relationships in order to provide effective and efficient support
  • Policy administration
  • Resolve queries and maintain policies
  • Policy retention and cancellations
  • Handle accounts queries and process refunds

 

Qualifications:

  • Grade 12
  • Regulatory exam
  • 30 FAIS credits or a full qualification recognised by the FSCA, as per legislation

Experience:

  • Minumum 6 months Contact Centre experience
  • 1-2 years Short term Insurance Underwriting experience

Knowledge and Skills:

  • Attention to detail
  • Multilingual
  • Detail oriented
  • Planning and problem solving skills
  • Interpersonal skills