To effectively design and implement business solutions that resolve business problems or needs and to further partake in operational and system maintenance support to resolve issues.
¢ Compile an impact analysis on existing processes that include a feasibility and risk assessments.
¢ Involve appropriate stakeholders in the change process and ensure that the change impact is understood by all stakeholders.
¢ Facilitate workshops with subject matter experts to define business processes and to capture the processes in line with the
¢ Compile a well-defined Business Requirement Specification that includes integration-, process-, application-, data- and technology requirements.
¢ Compile a System Requirement Specification based on the Business Requirement Specification that describes the requested behaviour of a system
¢ Facilitate or participate in the compiling of test cases, User Acceptance testing and training of system users according to the Business Requirement Specification.
¢ Co-ordinates the operational process and implementation of the solution to the production environment, verify operating and user documentation, communicate changes to relevant stakeholders, compile user manuals and conduct training.
¢ Perform tasks related to monthly and annual batch processes, provide user and system support and deliver solutions on requests for information or change in line with the demand management escalation process
Qualification in IT preferential
Minimum of 5 years Business Analyst exposure in a financial services business environment.
Knowledge and Skills:
Code 8 drivers license
Business Process Mapping certificate based on Business Process Mapping Notation standard is desirable
Ability to liaise with stakeholders and manage expectations
Must have business acumen, good communication, problem solving, planning and organizing, interpersonal, analytical, facilitation and client engagement skills
Must be able to manage conflict and function effectively in a highly stressful environment
Willingness to continuously enhance and develop skills.