Collections Agent - Collcts Agent
Code/Reference:
Collcts Agent
Applications accepted until:
2020-02-03
Number of Openings
1

Department:

Credit and Legal Services

Division:

Financing

Branch:

Centurion

Region:

Head Office

Job Purpose:

Conduct pre-legal debt collection and administration activities such as payment arrangements, issuing section 129 and resolving member queries and financial demands in order to reduce arrears.

Job Outputs:

€¢ Follow-up and collection of bad debts
€¢ Arrears collections on Iemas loan products including vehicle financing, personal loans & Iemas cards
€¢ Prepare legal documentation and case files
€¢ Debtor€™s enquiries and journals
€¢ Establish and maintain relations with VIP members and employer groups
€¢ Member account maintenance

Qualifications:

€¢ Grade 12 with Accounting and/or Mathematics
€¢ Credit Management qualification or equivalent is an advantage

Experience:

€¢ 2-3 years€™ experience in credit control with sound knowledge of credit legislation
€¢ Prior debt collections in vehicle loans, personal loans and card arrears

Knowledge and Skills:

€¢ Multi-lingual including English
€¢ Excellent communication skills
€¢ Assertiveness and negotiation skills
€¢ Code 8 drivers€™ license
€¢ Computer literate (MS office & Excel)
€¢ Sound knowledge of the applicable debt collection and legal procedures