National Manager: Group Brand Ambassadors - NatnlMng-GBA
Applications accepted until:
Number of Openings




Corporate Marketing




Head Office

Job Purpose:

To be responsible for the development and implementation of the relationship and marketing strategy that will promote Iemas€™s value proposition and product offerings to existing and potential Employer Groups in an effort to achieve approved financial targets.

Job Outputs:

€¢ Develop a comprehensive strategy per identified employer groups, including marketing, communication and relationship strategies to grow business within the identified employer groups
€¢ Responsible for the identification of new market and business opportunities and the sign-on of identified employer groups in line with strategic objectives
€¢ Define, implement and review standards/procedures for ensuring optimal customer experience.
€¢ Regular communication with internal/ external stakeholders such as business unit executives and other customer-facing teams to identify gaps and opportunities, if any in the brand experience.
€¢ Liaise with internal teams such as marketing, sales, account management, finance etc. to ensure that gaps in the customer experience- irrespective of where they occur in the journey - are plugged.
€¢ Identify and make recommendations for ways to improve our processes, tools, and materials to enhance the customer experience.
€¢ Oversee and monitor the marketing, communication and relationship management strategy and plans as defined per sales strategy and priorities
€¢ Identify and create marketing channels
€¢ Create industry awareness and unlock business opportunities
€¢ Continuous communication of value proposition to the groups and members.
€¢ Identify, build and maintain strong relationships with relevant stakeholders
€¢ Initiate and co-ordinate stakeholder events
€¢ Provide feedback to internal stakeholder and propose solutions to optimize business opportunities by improving the customer experience and/or business processes.
€¢ Reporting on all marketing actions, relationship actions, functions, exhibitions, special promotional events or communication campaigns and the results/impact thereof eg. penetration/sales results


€¢ Diploma/Degree in marketing or business management or equivalent
€¢ Post-graduate qualification will be an advantage
€¢ Computer literacy
€¢ Valid driver€™s license (Code 8)


€¢ Minimum of 5 years€™ extensive experience in a marketing, sales and/or relationship management role
€¢ Experience in a management role will be an advantage
€¢ Experience in development and execution of sales, marketing and/or relationship management strategies
€¢ Proven record for achieving sales targets and improving sales
€¢ Experience in events project management

Knowledge and Skills:

€¢ Excellent customer relationship management skills on senior level
€¢ Strong negotiation and presentation skills
€¢ Advanced written and verbal communication skills and proficiency in English