Department:Credit and Legal Services
The 12-month Leanership programme is available to suitable individuals who wish to obtain qualification in Debt Recovery whilst gaining practical working experience. The Learnership Candidate will earnestly undertake all learning and tasks provided in order to obtain the stipulated NQF qualification. Candidates will capitalise on every opportunity presented, learn from every activity and in so doing gain, much desired work experience.
During the learnership programme, the learners will be exposed to the following but not limited to:
Communicate payment demands, arrangements and consequences to members.
Assist in handover legal cases to debt collectors and attorneys
Assist in managing portfolios for attorneys and for debt collectors
Assist with processing payments to attorneys and debt collectors
Handle queries from debt collectors and members
Solve practical problems and deal effectively with members.
Secure promise to pays from members in arrears
Attend to routine correspondence about collections or recovery issues.
Ensure member information and collection activities are recorded on the IT system
Report on portfolios
Administer the repossession of vehicles and demands
Liaise with valuators, tracers, sheriffs and lien holders.
Handle legal collections queries and follow up of legal processes
Monitor progress on judgements
Maintain internal and external relationships
Assist with the administration of credit assurance function.
Obtain outstanding documentation regarding Deceaseds from Next of Kin.
Submit credit assurance, short terms, cover plus and retrenchment claims.
Follow up on outcome of claim and communicate to relevant parties.
Grade 12 with standard Mathematics and/or Accounting
Call Centre qualification is an advantage
Credit Management or Debt Collection Certificate is an advantage
Opportunity is available to currently unemployed, previously disadvantaged youth. People with disabilities may apply.
Applicants must be available to start in March 2020.
Knowledge and Skills:
Good Communication Skills
Fluent in English